Shipping Information

Free Tracked Shipping on Every Order

Every Ancora order ships free, and every order comes with a tracking number so you can follow your package.

Processing Time

Orders are packed and shipped within 1–3 business days. During busy times, like the holidays, this can take a little longer.

Estimated Delivery Times

🇺🇸 United States 5–10 business days

Please Check Your Address

Please make sure your shipping address is correct when you check out. If you need to change it, email us within 24 hours of placing your order at support@ancorasmile.com.

Delays

Carriers sometimes run late because of weather, holidays or high volume. If your tracking hasn't moved in a few days, let us know and we'll look into it.

Missing or Lost Packages

If your tracking shows delivered but you can't find your package, check with neighbors and around your home first. Still can't find it? Email us and we'll help.

Stolen Packages

Once a package is marked delivered, it's in the carrier's hands, but we never leave you on your own. Reach out to us and we'll help you sort it out.